Return Policy
- You can request a full refund within two days of receiving the product
You may exchange the glasses once only within the first week of receiving them.
After one week, no exchanges are allowed.
After 48 hours, the customer is not eligible for a refund.
To submit a reverse logistics complaint, please contact us via WhatsApp.
The exchange process is permitted only once.
Our commitment
Trust and transparency are the foundation of our relationship with our customers, and our return policy is a promise of clarity and fairness. Our goal is to ensure your experience with us is hassle-free and that you feel confident with every purchase.
Customer service and support
Your comfort is our top priority, so we make sure your experience with us is quick and easy. Our team is always available to help you and answer your questions, both before and after your purchase.